Terms of Service
OVERVIEW
This website is operated by Tallow Balm Shop. The website, including all information, tools, and services available through this site, is offered to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated herein.
By accessing our website and/or purchasing our products, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, customers, merchants, and/or contributors of content.
Please review these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site or making a purchase, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. For any order accepted by us, the terms of service that apply will be those in effect at the time of order placement.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.
KEY DISCLOSURES
Prior to becoming a customer, please note these important points:
- We reserve the right to cancel, at any time before delivery and for any reason, an order that we have previously accepted.
- Subject to your consumer law rights, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
- To the extent permitted by law, our maximum aggregate liability arising from or in connection with the Terms of Service will be limited to, and shall not exceed, the portion of the Price paid by you to us for the products subject to the relevant claim.
- We may amend these Terms of Service at any time by publishing updated Terms of Service on our site.
- Nothing in these terms seeks to limit your rights under applicable consumer law.
ONLINE STORE TERMS
- By placing an order, you offer to purchase a product subject to these Terms of Service. All products are subject to availability and confirmation of the order price.
- By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
- Discount or promotional codes are only applicable as advertised on our website. Only one discount code may be applied per transaction. The specific terms associated with our current offers, discounts, and applicable products can be found on our Site. For clarification regarding the validity of these codes, please contact our Customer Care Team.
- We reserve the right to cancel and refund orders at any time for any reason.
- Payment must be made in full for each product ordered, plus any applicable delivery costs as specified on the site.
- Risk and title in any products ordered through the Service transfers to you on the date and time of delivery to the nominated third-party delivery or shipping company selected by us.
- We utilize shipping services through authorized carriers. By selecting a shipping option, you authorize Tallow Balm Shop to engage with the carrier on your behalf to ship the product to you.
- If your item has not been delivered within 30 business days of the purchase date, please contact us to initiate an investigation with the shipping provider.
- We do not assume responsibility for any delays caused by shipping carriers.
- Product returns must comply with our Returns Policy, available on our Site, including the requirement to return the product to our designated warehouse.
GENERAL CONDITIONS
- We reserve the right to refuse service to anyone for any reason at any time.
- You acknowledge that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from Tallow Balm Shop.
- The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
- When using our Services, you may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
- We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
- This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
- Prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
- We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
- Strikethrough prices may reflect the application of discount codes mentioned in the product description.
PRODUCTS OF SERVICES
- Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
- We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
- We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to:
- Limit the quantities of any products or services offered
- Change product descriptions or pricing at any time without notice
- Discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
- Subject to your consumer law rights, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
- We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under:
- The same customer account
- The same credit card
- Orders using the same billing and/or shipping address
In the event of order modification or cancellation, we may attempt to notify you using the contact information provided at the time of order placement.
- We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
- You agree to:
- Provide current, complete, and accurate purchase and account information
- Promptly update your account information, including email address and credit card details
- Maintain accurate information to facilitate transaction completion and communication
- For additional information, please review our Delivery and Returns Policy available on the Site, which constitutes part of these Terms of Service.
INTELLECTUAL PROPERTY
- The intellectual property rights in all content that appears on, or in connection with, this site, including the Tallow Balm Shop brand and all other trademarks, trade names, and logos made available to you on or through this Website remains the property of Tallow Balm Shop or its licensors and are protected by intellectual property laws around the world. All such rights are reserved by Tallow Balm Shop and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content of the site or copies of the content supplied to you or which appears on this site, nor may you use any such content in connection with any business or commercial enterprise.
OPTIONAL TOOLS
- We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
- You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
- Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
- We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS
- Certain content, products, and services available via our Service may include materials from third parties.
- Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
- We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
- If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to:
- Maintain any comments in confidence
- Pay compensation for any comments
- Respond to any comments
- We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
- You agree that your comments will not:
- Violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right
- Contain libelous or otherwise unlawful, abusive, or obscene material
- Contain any computer virus or other malware that could affect the operation of the Service
- Use a false email address
- Misrepresent your identity
- Mislead us or third parties as to the origin of comments
- You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
REVIEWS
- When you purchase a product from us, you may choose to leave honest feedback about the product and your experience ordering from our site.
- You must create an account on the site to submit a review.
- By posting a review, you grant us a non-exclusive, revocable, worldwide, non-transferable right and license to use your review and any images uploaded with your review on our site, social media accounts, and any other marketing material.
- You maintain the right to delete your review from our site by logging into your account.
- We reserve the right to remove or refuse to post any review at any time for any reason.
- You represent and warrant that when submitting a review
- You have purchased the product from us
- Your review does not contain false, inaccurate, or misleading information
- Your review does not infringe on our intellectual property rights or those of any third party
- You will not mention third parties, including our competitors
- You have not received compensation from any third party for the review
- Your review does not violate any laws or contain obscene, defamatory, biased, offensive, or threatening language
- If we consider that the review breaches these Terms, we may at our discretion refuse to post the review.
- To the maximum extent permitted by law, we are not responsible for the content of any reviews.
PERSONAL INFORMATION
- Our collection of personal information through the site and store is governed by our Privacy Policy, the terms of which are incorporated into these Terms of Service. Our Privacy Policy can be viewed on the site. By accessing the site and purchasing products from our store, you expressly consent to the collection of your personal information as governed by the Privacy Policy.
ERRORS, INACCURACIES AND OMISSIONS
- Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to:
- Correct any errors, inaccuracies, or omissions
- Change or update information
- Cancel orders if any information is inaccurate at any time without prior notice
- We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service should be taken to indicate that all information has been modified or updated.
PROHIBITED USES
- In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent security features
- We reserve the right to terminate your use of the Service for violating any prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
- We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
- We do not warrant that results obtained from the Service will be accurate or reliable.
- You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.
- You expressly agree that your use of the Service is at your sole risk. The Service and all products are provided 'as is' and 'as available' for your use.
- To the maximum extent permitted by law, our maximum aggregate liability will be limited to the portion of the price paid by you for the products subject to the relevant claim.
- To the maximum extent permitted by law, we will not be liable for any loss of:
- Profit (including anticipated profit)
- Benefit (including anticipated benefit)
- Revenue
- Business
- Goodwill
- Opportunity
- Savings (including anticipated savings)
- Reputation
- Use and/or loss or corruption of data
- Subject to your consumer protection rights, Tallow Balm Shop excludes all implied terms and warranties relating to your use of the Service.
- Our liability for loss or damage will be reduced to the extent that you cause or contribute to the loss or damage.
SEVERABILITY
- In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
FORCE MAJEURE
- To the extent permitted by consumer law, we shall not be responsible for any delay, suspension, or failure arising from circumstances outside our reasonable control, including:
- Acts of God
- Governmental actions
- Changes in applicable law
- Riots, vandalism
- Strikes, lockouts, or labor difficulties
- War or national emergency
- Pandemic, epidemic, quarantine
- Acts of terrorism
- Fire, explosion, flood, or natural disaster
- Acts or omissions of third parties
- Internet interruption or virus
- Accidents or breakdown of plant, machinery, software, hardware, or communication networks
- Failure or shortage of power supplies or essential utilities
TERMINATION
- Obligations and liabilities incurred prior to termination shall survive the termination of this agreement.
- These Terms of Service are effective until terminated by either party. You may terminate these Terms by:
- Notifying us that you no longer wish to use our Services
- Ceasing to use our site
- We may terminate this agreement if you fail to comply with any term or provision. Upon termination:
- You remain liable for amounts due up to the termination date
- We may deny you access to our Services
ENTIRE AGREEMENT
- Our failure to exercise any right or provision shall not constitute a waiver.
- These Terms of Service and related policies constitute the entire agreement between you and us, superseding any prior agreements.
- Any ambiguities shall not be construed against the drafting party.
GOVERNING LAW
- These Terms of Service shall be governed by and construed in accordance with the laws of Queensland, Australia. In the event of a dispute, you submit to the exclusive jurisdiction of the Courts of the State and the Federal Court.
CONTACT INFORMATION
- Questions about the Terms of Service should be sent to our Customer Care Team